zupee app

zupee app App support

Contact
+91 5218921481

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verifying this code will securely log you in without needing a password or email. This convenient method saves you the hassle of remembering passwords or email login details.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal, and then click "send OTP" to wait for the verification code. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your existing active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to assist with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. This should allow you to log in and access the updated version with ease.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus funds. This means that users can only withdraw the money they've earned from playing games, not the bonus amounts they receive.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI details, and all your bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can add to the overall timeframe for completing the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within your gaming account and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means you can cash out the winnings but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, your funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.

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