zupee app

zupee app App support

Contact
+91 6438002911

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will secure your account without requiring a password or email login. Logging in this way is convenient and straightforward.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If the OTP still doesn't arrive, you can try clicking the "send OTP" button again. If you continue to experience issues, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To login successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Download and install the latest version of the app, and you'll be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other apps. Withdrawals are limited to the earnings from gaming and not include bonus amounts. This means users can only withdraw the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in specific situations, adding to the overall timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can use the bonus earnings only for gaming purposes and not for withdrawals. Any winnings earned from playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To investigate a failed withdrawal, check your transaction history in the settings. If the issue persists, funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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