zupee app

zupee app App support

Contact
+91 3118184586

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to authenticate your login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive after a certain time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try to use the same active mobile number. If the number has changed, please submit your correct KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will update the app and allow you to log in and play without any problems. Once installed, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can only cash out the money they've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours for resolution. This delay may affect the overall processing time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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