zupee app

zupee app App support

Contact
+91 9348620008

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will successfully log you in. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait. If you don't receive the code, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, log in with your current active number. If it has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app without any problems. This should ensure you have the most up-to-date version for a seamless experience.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means you can only cash out the money you've earned through gameplay, not promotional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI details, and all relevant bank information. This will ensure a smooth and secure experience. Having all required details saved within the app is a necessary step.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there are occasional delays, and in some cases, payments may take up to 24 hours to be processed. This variability can affect the overall time it takes to complete a transaction.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made from playing games using the bonus funds are eligible for withdrawal. In contrast, the bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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