zupee app

zupee app App support

Contact
+91 9330198880

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in, eliminating the need for a password or email. This streamlined process allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong and stable signal. If you still have trouble receiving the OTP, click on "send OTP" again, and if that doesn't work, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate the transfer of your account. This will help you access your account promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any complications. Once updated, you can start playing the app with ease.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, not bonus rewards. You cannot withdraw bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

For completion, you must submit all your KYC details in this app, including saving your Aadhar card, UPI, and bank details. This ensures that your information is up-to-date and easily accessible. By doing so, you can proceed with the application process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours for resolution. This discrepancy affects the overall processing time and user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is not withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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