zupee app

zupee app App support

Contact
+91 6779679928

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active phone number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer. This will assist in successfully shifting your account to the new number.

Q4: You are getting blackout and the app is not opening?

To continue using the app, uninstall it from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without issues. Once updated, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being available for withdrawal. This means users can only cash out their actual gaming winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app, including your Aadhar card information, UPI details, and bank account information. This is a mandatory step in the process. Saving these details will help facilitate a smoother experience for you.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, occasional delays in payments may occur, requiring a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within your gaming account and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains separate from your withdrawable balance.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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