zupee app

zupee app App support

Contact
+91 5526184624

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in. This passwordless login method skips email verification, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the code to arrive, giving it sufficient time to be sent. If the OTP isn't received, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and enjoy the newly updated app. This should resolve any compatibility problems and allow you to play without issues.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus funds. You cannot withdraw bonus money, only the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional payment delays that require a wait of up to 24 hours. This can extend the overall duration of the process in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access and withdraw the money you've won, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings and wait up to 24 hours for the money to be added to your wallet account. If the funds still don't appear, you can reach out to their customer care centre for assistance.

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