zupee app

zupee app App support

Contact
+91 4564805158

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection with a strong signal. If you still encounter issues, click "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once the update is downloaded, you can easily access and play the newly updated app.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, not including bonus amounts. You can only withdraw the earnings from gaming activities, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally, payment delays can occur, requiring users to wait for up to 24 hours. In these cases, the overall completion time may be extended beyond the typical timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes, not for withdrawals. The bonus funds themselves are not withdrawable, but any winnings earned while playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it's not successful immediately, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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