zupee app

zupee app App support

Contact
+91 7358563851

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking send, you can try waiting for the specified time or reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number. If you've changed your number, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be compatible with your device. Once updated, you can log in and start playing the app seamlessly.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This limits withdrawals to the funds earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This will ensure a seamless and secure onboarding experience. Please ensure all necessary information is accurately entered and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay is an exception rather than the norm, with most transactions completing within a shorter timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned using the bonus amount can be withdrawn by the account holder. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. However, if the issue persists, you can reach out to their care centre for further assistance.

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