zupee app

zupee app App support

Contact
+91 6080840645

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This secure and convenient method allows for easy and instant login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click 'send OTP' and wait, or if the OTP doesn't arrive in time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should resolve any problems and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings as cash, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick processing time, taking around 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in these instances. This delay can extend the overall process beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from using the bonus can be withdrawn. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the money isn't added to your wallet account within 24 hours, you can contact their care centre for assistance.

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