zupee app

zupee app App support

Contact
+91 9774319813

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. The system will then send a verification OTP, which you need to enter for secure login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, ensure a stable internet connection and wait for a strong signal. If the OTP doesn't arrive, click on "send OTP" again and wait. If the issue persists, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will enable you to access your account smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and follow the installation instructions. You should now be able to log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount. This means you can only withdraw the actual winnings or earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI ID, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for completion.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn, while earnings from playing with the bonus can be withdrawn. Any money earned from the bonus must be played with before it can be withdrawn. This means the bonus itself remains in your gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is delayed, don't worry, the funds should be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their customer care centre.

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