zupee app

zupee app App support

Contact
+91 8913751274

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely access the account. This simplified login process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Click "send OTP" and wait for a proper signal to come through; if the OTP doesn't arrive, you can then contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account back online.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play with the updated app. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus money being non-withdrawable. This means users can only cash out the money they've earned from gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhar card, UPI details, and bank information for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient process provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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