zupee app

zupee app App support

Contact
+91 4139715973

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you still can't receive the OTP, click on the "send OTP" option again and wait for a few minutes. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you can log in and access the updated app seamlessly. Once reinstalled, you should be able to play without any further problems.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus funds cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This wait period may be a drawback for users who require timely transactions.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus in gaming can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the money won while playing games using the bonus amount. The bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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