winzo game app

winzo game app App support

Contact
+91 8496154522

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winzo game app:

Q1: How to log in after installing the winzo game app?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable with a strong signal. After establishing a connection, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This should update the app to its latest version, allowing you to access its full features.

Most Asked Questions Related To Withdraw In The winzo game app:

Q1: What is the minimum withdrawal amount in the winzo game app?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can withdraw their winnings from gaming sessions, but not the bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take 30 minutes to 3 hours. However, there may be occasional delays with payments, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time, extending it beyond the typical 30 minutes to 3 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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