winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 9219019065
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, first enter your registered mobile number when you open the app, then verify the OTP sent to your number. This will securely authenticate you without needing a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a prompt to send an OTP, then click to initiate the timing. If the OTP doesn't arrive within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active mobile number. If your registered number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the app from your device. Then, download the latest version from the store, and you'll be able to log in and play without any issues. This should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts. You cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payments may require waiting up to 24 hours. This delay is an exception to the usual speedy processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games, not the bonus amount itself. Essentially, the bonus is a non-withdrawable gaming credit.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing there, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact the care centre for assistance.
At winmatch, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
To ensure a seamless and enjoyable experience, winmatch offers a range of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our top priority is your security, and we utilize cutting-edge encryption technology to safeguard your transactions. Additionally, our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Our deposit options provide flexibility and convenience, allowing you to choose the method that best suits your needs. Whether you prefer the speed and ease of credit card transactions or the anonymity of cryptocurrency deposits, we have an option that meets your requirements. For withdrawals, we offer a range of methods to ensure that you can access your funds quickly and securely. Our e-wallet options provide fast and convenient withdrawals, while our bank transfer and cryptocurrency withdrawal options offer additional flexibility and control. At winmatch, we understand the importance of maintaining the highest level of security and integrity. That's why we have implemented robust encryption protocols to protect your transactions and personal data. Our team of experts is constantly monitoring and updating our systems to ensure that your experience is not only secure but also seamless and enjoyable. Furthermore, our dedicated customer support team is available around the clock to assist you with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or have a question about our services, our team is always here to help.