winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 1571988190
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait for the time to be over. If you still don't receive the OTP, you can contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate account transfer. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device and then download the latest version. This will ensure a smooth login process and allow you to play the newly updated app without any issues. Once the update is installed, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings made from gaming activities, excluding bonuses. This means users cannot withdraw bonus funds, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app by saving your Aadhar card, UPI, and all relevant bank details. This information is required for the registration process. Ensure all necessary details are accurately entered to successfully complete the registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring up to a 24-hour wait. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. The money earned from playing games using the bonus amount is eligible for withdrawal. You can withdraw the winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If you still don't see the funds, you can reach out to their care centre for assistance.
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