winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5939775267
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This simple process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to start playing. This update should fix any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can only withdraw the money they've earned from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing up, don't worry, the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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