winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 7745124204
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. This method replaces the need for a password or email login, making it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your login number has changed, please submit your updated KYC details via email to our customer support system to facilitate a smooth account transfer. This will help complete the process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once the latest version is installed, you should be able to log in and start playing without any issues. This will ensure you have access to the updated features and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw the bonus money collected, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted through the app, including saving your Aadhaar card, UPI, and bank details. This information ensures a smooth and secure experience with the app. By completing these steps, you can successfully onboard and begin using the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but it can be as quick as 30 minutes. However, occasional payment delays may cause users to wait up to 24 hours. This wait time may occur due to processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to the care centre for assistance.
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