winmatch

winmatch App support

Contact
+91 9126448655

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To complete this process, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to assist with account transfer. This will help resolve any issues and complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not including bonus amounts. You cannot withdraw bonus money collected through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details through this app. This includes linking your Aadhaar card, saving your UPI information, and adding all your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process requests within 30 minutes to 3 hours. However, occasional delays in payments may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual swift processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus funds. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to ensure your withdrawal request is being processed. If the funds aren't added to your wallet account within 24 hours, you can contact their care centre for assistance.

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