winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 0973895053
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in without needing a password or email. This allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the OTP to be sent, then click again to resend if necessary. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you should be able to play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not for bonus amounts. This means you can redeem the money you've won or earned through gaming but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. Ensuring the accuracy and completeness of this information is crucial for the onboarding process. Please ensure all required details are updated and saved correctly within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially extending wait times to up to 24 hours. This temporary delay is an occasional exception to the app's otherwise efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a gaming bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately. This means the bonus earnings themselves are not withdrawable, but the winnings are.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, head to the settings section and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
winmatch prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, winmatch is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
At winmatch, flexibility and convenience are at the core of our operations, providing multiple secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our platform is built with cutting-edge security measures to ensure that your transactions and data remain safe and confidential. We employ advanced encryption technologies and adhere to the highest industry standards to protect your sensitive information. In addition, our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. Our team is comprised of experienced professionals who are passionate about providing exceptional service and ensuring that your experience with us is seamless and stress-free. We understand that security is a top priority for our users, and we take every measure to ensure that our platform is secure and trustworthy. Our system is regularly audited and tested to identify and address any potential vulnerabilities, and we implement the latest security patches and updates to maintain the highest level of security. Furthermore, we are committed to transparency and compliance with all relevant regulations and laws. Our platform is designed to be user-friendly and intuitive, making it easy for you to navigate and manage your account. With our flexible and convenient deposit and withdrawal options, you can quickly and easily access your funds whenever you need them. At winmatch, we value your trust and confidence in our platform, and we are dedicated to providing an exceptional experience that meets your needs and exceeds your expectations.