winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2486997814
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait again. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once the new installation is complete, you can log in and start playing the updated app. This should fix any problems and allow for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. The earned gaming money is the only amount that can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow processes to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is a notable exception to the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings are restricted to gaming activities only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue with your withdrawal request, check your transaction history in the settings. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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