winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 3647956376
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, check your internet connection and wait for a strong signal. Click on send OTP and wait for the time to pass, or if you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to access the new features and gameplay.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming funds but not any bonus or promotional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure experience. All required details must be accurately filled and saved to complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay in payment processing is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the request is pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
The safety and security of our player's personal and financial information is our top priority. To ensure this, we utilize advanced encryption technology to safeguard their sensitive data. This cutting-edge technology protects against unauthorized access, hacking, and other potential threats, providing a secure and trustworthy environment for our players. In addition to our robust security measures, we have a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns our players may have. Our team of experts is trained to address a wide range of issues, from account management to game-related queries, and are committed to providing timely and effective solutions. Whether a player needs help with a specific issue or simply has a question about our services, our support team is always available to provide assistance.
At winmatch, providing a secure and convenient banking experience is one of our top priorities. We strive to offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring that transactions are swift and hassle-free. Our payment systems are designed to be user-friendly and efficient, allowing customers to easily manage their financial transactions. In addition to our comprehensive payment options, we also provide robust customer support through various channels. Our live chat feature enables customers to get instant assistance from our dedicated team, available 24/7. We also offer email and phone support, allowing customers to contact us at their convenience. Our support team is trained to handle a wide range of inquiries and issues, from account setup and transaction-related questions to technical difficulties and other concerns. We understand the importance of maintaining a secure online banking environment, and we take measures to ensure that our systems are protected against unauthorized access and cyber threats. Our team of experts continuously monitors our systems to prevent any potential vulnerabilities and ensures that our security protocols are up-to-date and effective. At winmatch, we are committed to providing our customers with an exceptional banking experience. We strive to make banking easier, faster, and more convenient, while maintaining the highest level of security and customer satisfaction. Whether you're a new or existing customer, we are here to help you with any questions or concerns you may have, providing you with the support and assistance you need to manage your finances with confidence.