winmatch
winmatch
This app is available for your device
winmatch
This app is available for your device
Contact
+91 3507781698
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP that's sent to your number, and you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the specified time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number first. If it has changed, submit your updated KYC details to customer support via email to assist with the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any issues. This update will provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other similar apps. Withdrawals can only be made for earned game money, with bonus funds not eligible for withdrawal. This means you can only cash out the money you've won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. A fully updated profile is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money earned from playing games with the bonus amount, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the money should be added to your wallet account within 24 hours. If it still doesn't arrive, you can contact their care centre for assistance.
Our platform is designed with a user-friendly interface that provides seamless navigation and optimal gameplay on both desktop and mobile devices. To ensure the utmost security and peace of mind, we utilize advanced cryptography technology and adhere to strict security protocols, safeguarding your personal and financial information.
Our services are designed to cater to all your gaming needs, ensuring the highest level of security to protect your personal information and provide a fair gaming environment. We understand the importance of hassle-free transactions, which is why we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures that your funds are always accessible and easily manageable, allowing you to focus on your gaming experience without any interruptions or complications. Our cutting-edge security measures are designed to safeguard your personal and financial information, giving you peace of mind as you play. We employ advanced encryption technologies and secure servers to protect your data, ensuring that it remains confidential and secure. Our systems are regularly updated and tested to prevent any potential vulnerabilities, giving you confidence in our ability to keep your information safe. In addition to our robust security measures, we also strive to provide a fair and transparent gaming environment. Our games are regularly audited and tested to ensure that they are fair and random, giving you a level playing field to compete against other players. Our customer support team is always available to assist with any questions or concerns you may have, providing a responsive and helpful service to ensure that your gaming experience is enjoyable and stress-free.