winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 9115415800
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and click "send OTP" for the process to continue. If you don't receive the OTP within the time frame, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, please send your updated KYC details to customer support via email for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once downloaded, you should be able to play the updated version with ease.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, whereas bonus funds cannot be withdrawn. This allows users to redeem their earned rewards and funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that can take anywhere from 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
At winmatch, we are committed to delivering exceptional customer service 24 hours a day, every day. Our dedicated support team is available around the clock, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a specific product or service, or simply have a query, we are always here to listen and provide prompt and effective solutions. Our team is trained to handle a wide range of requests and concerns, and we strive to respond to all inquiries in a timely and professional manner. With our 24/7 support, you can rest assured that you will always have access to the help you need, whenever you need it.
Our user-friendly interface makes it easy to navigate through game categories, while our state-of-the-art security measures ensure that your personal and financial information is protected at all times. We provide a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, offering you flexibility and peace of mind when managing your funds. This means you can quickly and easily make transactions, whether you're depositing or withdrawing funds, without worrying about the security of your information. Our advanced security features, such as encryption and firewalls, prevent unauthorized access to your data, giving you complete confidence in the safety of your online transactions. Additionally, our multiple payment options give you the freedom to choose the method that best suits your needs, whether you prefer the speed of credit/debit cards or the convenience of electronic wallets or cryptocurrencies.