winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6719141498
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and hassle-free access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, bonus earnings cannot be withdrawn and are subject to specific conditions. Only the money earned from gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Funds generated while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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Our top priorities are the security and convenience of our customers, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that all transactions are seamless, secure, and trouble-free. We understand the importance of quick and easy access to your funds, and our secure payment options allow you to do just that. In addition to our secure payment methods, our user-friendly interface makes it easy for you to navigate and enjoy your gaming experience. We've designed our platform to be intuitive and accessible, so you can focus on what matters most - having fun and winning big. But we don't stop there. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide assistance and answer any questions you may have. Whether you need help with a transaction, have a question about a game, or simply need some guidance, our team is here to help. Our goal is to provide a hassle-free and enjoyable experience for all our customers, and we're committed to doing just that.