winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2447008943
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login, allowing for a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be withdrawn. This restriction applies to the funds you've collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhaar card, UPI details, and bank information. This information is necessary for the application process. By saving these details, you can complete the KYC requirements efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
At winmatch, customer satisfaction is our top priority. We have a dedicated team of support specialists available 24 hours a day, 7 days a week to assist with any questions or concerns you may have, ensuring that your experience remains peaceful and enjoyable. Our team is committed to providing prompt and effective solutions to any issues that may arise, allowing you to fully immerse yourself in the excitement of our world-class online games from the comfort of your own home. Join us today at winmatch and discover the thrill of playing online games with a team that genuinely cares about your satisfaction and is dedicated to providing an exceptional gaming experience.
At winmatch, security and convenience are our top priorities. We understand the importance of protecting your sensitive information and providing easy and seamless transactions. To ensure a hassle-free experience, we offer a range of secure deposit and withdrawal methods that cater to your preferences. These methods include credit and debit cards, electronic wallets, and bank transfers, all of which are designed to provide quick and flawless transactions. We take pride in our commitment to customer support, with a dedicated team available 24/7 to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need guidance on how to use our services, our team is always ready to lend a helping hand. You can reach us through live chat, phone, or email, whichever method is most convenient for you. Our customer support team is trained to provide personalized assistance and address any issues promptly and efficiently. We understand that every customer is unique, and we strive to tailor our support to meet your individual needs. Whether you're a seasoned user or new to our platform, we're committed to ensuring that your experience with winmatch is nothing short of exceptional.