winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 4274563512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate a seamless account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for winnings earned from gaming, not for bonus money collected. This means you can cash out your actual gaming earnings, not the initial rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, ensure that all your Know Your Customer (KYC) details are updated and stored within the app. This includes saving your Aadhaar card, UPI information, and bank account details. A complete and accurate profile is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases. This extended wait time is a potential exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If you still experience problems, contact their care centre for assistance.
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