winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5894267771
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking the "send OTP" option again. If you're unable to receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your number has changed, send your KYC details to the customer support system via email to initiate the account transfer process. This will help resolve any issues and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play without any problems. This should ensure you have the most recent version of the app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, and bonus funds cannot be withdrawn. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, which typically takes 30 minutes to 3 hours. However, occasional delays in payment processing may extend wait times up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming environment and cannot be withdrawn by anyone. You can withdraw winnings earned from playing games using the bonus funds. This means the bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's failing to process, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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