winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5922515010
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your mobile for successful login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify this, check your internet connection and ensure a strong signal is available. If you continue to experience issues, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and start playing the updated app. This should resolve any problems you were experiencing and get you back up and running.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. Users cannot withdraw bonus funds at this time.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This variance in processing time is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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At winmatch, the satisfaction of our players is our top priority. We understand the importance of providing a seamless and enjoyable gaming experience, which is why we offer dedicated customer support 24 hours a day, 7 days a week. Our experienced support team is always available to promptly address any questions or issues that may arise, ensuring that our players can focus on what matters most - having fun. To further enhance our players' experience, we have implemented a secure and convenient payment system. Our platform supports a wide range of safe deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast, easy, and hassle-free, allowing our players to quickly and easily manage their accounts. We are committed to providing a safe and secure gaming environment, where our players can enjoy their favorite games without worrying about their personal and financial information. Our platform is designed with the latest security measures in place, including advanced encryption and regular security audits, to protect our players' data and ensure the integrity of our games. At winmatch, we are dedicated to providing an exceptional gaming experience that meets the highest standards of quality and customer satisfaction. We are constantly striving to improve and expand our services, ensuring that our players have the best possible experience every time they visit our platform.