winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 3835364423
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, check your internet connection and wait for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate an account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only come from earnings made through gaming activities, not bonus rewards. Money collected as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically completing within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours. This delay can occur occasionally, affecting the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within your gaming account and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If your request is pending, the money will be added to your wallet account within 24 hours. If you don't see the funds, contact their care centre for assistance.
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