winmatch

winmatch App support

Contact
+91 4029588999

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. After connecting, click "send OTP" and wait for the verification code to arrive within the allotted time. If the OTP doesn't arrive, utilize the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number you previously registered. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus collected cannot be withdrawn. This means only the winnings from gaming activities are eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's usual efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only eligible for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain locked for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can reach out to their care centre for further assistance.

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