winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2069747752
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number, then verify the One Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is available. Wait for a stable signal, then click "send OTP" and wait again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated features. This should enable you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. However, there's a condition - only earnings from gaming can be withdrawn, not bonus rewards. This means you can't withdraw the bonus money you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from a previous 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are not withdrawable, only the resulting winnings are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and don't worry if your withdrawal request is failing, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance. If needed, you can get help from their care centre.
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