winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2746337512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This one-time process eliminates the need for a password or email login. Once verified, you can easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for the code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has changed, try logging in again with the new number. If you're still experiencing issues, send your updated KYC details to the customer support system via email to assist with the account transfer. This will help resolve the login issue and shift your account to the correct credentials.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you'll be able to access and enjoy the app's features.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn, and only the money earned from gaming can be accessed. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step for the onboarding process. Ensure all required information is accurate and up-to-date for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring users to wait up to 24 hours. This can impact the overall processing time in certain instances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. The bonus itself is non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
At winmatch, security and convenience are our top priorities. We offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies like Bitcoin, all backed by advanced security protocols. Our dedicated customer support team is available 24/7, providing quick and courteous assistance to address any concerns you may have. Whether you're looking to make a deposit, ask a question, or resolve an issue, our team is here to help. We understand the importance of prompt and efficient support, and we strive to provide the best possible experience for our customers.
At winmatch, the safety and transparency of our platform are our top priorities. We offer support for a wide range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing flexibility and peace of mind for our players. This variety of options allows our players to choose the method that best suits their needs, ensuring a smooth and hassle-free gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Whether you need help with a deposit, withdrawal, or have a question about a specific game, our team is always ready to assist. We understand the importance of timely and efficient support, which is why we strive to respond to all inquiries promptly and professionally. Our commitment to safety and security is unwavering, and we employ the latest encryption technologies and security protocols to protect our players' personal and financial information. We also conduct regular audits and risk assessments to ensure the integrity of our platform and prevent any potential issues. At winmatch, we believe that transparency is key to building trust with our players. That's why we provide clear and concise information about our games, rules, and policies, so that our players can make informed decisions. We also maintain a public record of all our transactions, ensuring that our players can track their activity and verify the accuracy of their account balances. By prioritizing safety, transparency, and customer support, we aim to create a gaming environment that is both enjoyable and trustworthy. Our goal is to provide a platform where our players can relax, have fun, and focus on their gaming experience, knowing that they are protected and supported every step of the way.