winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5661248813
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, start by opening the app and entering your registered mobile number. After that, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the designated time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, please send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only withdraw actual earnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and submitted through this app. This includes storing your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours in some cases. This delay can extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if the withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact the care centre for assistance. They will be able to help resolve the issue and add the funds to your account.
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