winmatch

winmatch App support

Contact
+91 4937799000

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP. Then, verify the OTP to securely authenticate yourself. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first ensure your internet connection is stable and strong. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your current active number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its features. This should allow you to continue playing without any problems.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from gaming earnings, not from bonus rewards. This means users can access their earned rewards but not the bonus amount.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and saving your bank details for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is relatively rare but can happen when processing payments.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This restriction applies to the bonus funds themselves, not any winnings earned from them.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the money will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.

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