winmatch

winmatch App support

Contact
+91 2305018876

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This streamlined login process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a prompt to send the OTP. If you don't receive the OTP within the set time, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, please email your updated KYC details to the customer support team to facilitate a smooth account transfer. This will enable them to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, then download the latest version. This will ensure you have the most up-to-date app and can log in to play without issues. Once updated, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus rewards. This means you can't withdraw bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes uploading your Aadhar card, saving your UPI ID, and adding all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring you to wait up to 24 hours in some cases. This may extend the overall processing time due to unforeseen payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. The bonus earnings can be withdrawn after they have been earned through gameplay. You can access and withdraw the bonus-earned funds once you've earned them.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not processed there, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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