winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6803388569
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you still experience issues, wait for the OTP to be sent and contact the app's support system via live chat if it doesn't arrive after the allotted time.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and play the updated app. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, and not the bonus amount collected. This means you can access your gaming rewards, but any bonus funds remain locked.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This information is essential for the app's functionality. Please ensure accuracy and completeness of your submitted details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays may occur, and in some cases, payments can be delayed for up to 24 hours. This additional wait time adds to the overall processing period.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned from playing games using the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At winmatch, we recognize the significance of convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are not only fast but also secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance on how to use our services, our team is always here to help. We understand the importance of having a seamless and hassle-free experience, and we strive to provide that by offering multiple communication channels, including email, phone, and live chat. Our team is passionate about providing exceptional customer service, and we're committed to resolving any issues promptly and efficiently. With winmatch, you can trust that your transactions are in good hands, and our customer support team is always available to provide assistance whenever you need it.
Our top priorities are the security and convenience of our customers, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that all transactions are seamless, secure, and trouble-free. We understand the importance of quick and easy access to your funds, and our secure payment options allow you to do just that. In addition to our secure payment methods, our user-friendly interface makes it easy for you to navigate and enjoy your gaming experience. We've designed our platform to be intuitive and accessible, so you can focus on what matters most - having fun and winning big. But we don't stop there. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide assistance and answer any questions you may have. Whether you need help with a transaction, have a question about a game, or simply need some guidance, our team is here to help. Our goal is to provide a hassle-free and enjoyable experience for all our customers, and we're committed to doing just that.