winmatch

winmatch App support

Contact
+91 1835643031

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number. Verify the OTP received to securely authenticate. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time to pass. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

First, try logging in with your active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In the app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus rewards, only the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a mandatory step to ensure a smooth experience. By doing so, you'll be able to access all available features and services within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it is a rare exception to the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money won using the bonus amount can be withdrawn. The bonus winnings are separate from the bonus itself, allowing for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to ensure your withdrawal request is being processed. If it fails, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.

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