winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2344825516
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a stable internet connection and wait for a strong signal to appear. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If the number has changed, submit your correct KYC details to the customer support through email to facilitate account transfer. This will help shift your account to the updated number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. After the update, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for earnings from gaming, and bonus amounts are not eligible for withdrawal. This means you can only access your winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring users to wait up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
At winmatch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
Navigating your deposits and withdrawals is seamless, thanks to our wide range of payment methods, which include credit cards, electronic wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Additionally, robust security measures and fair gaming policies guarantee that your personal data and transactions are protected to the highest level of encryption, giving you complete peace of mind.