winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6817567745
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This method allows for easy login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive a one-time password (OTP) after clicking send, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will enable us to update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing the updated app without any problems. Once installed, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. Users can only redeem the earnings they've accumulated from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. The funds earned by playing games using the bonus amount are withdrawable. This means the bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.
winmatch stands out in providing exceptional customer service, with dedicated support available 24 hours a day, 7 days a week. Customers can reach out through live chat, email, or phone to address any questions or concerns they may have. The company prioritizes customer convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. Additionally, the website is fortified with cutting-edge cryptography technology to ensure the security of customers' personal and financial information.
At winmatch, we recognize the significance of secure and convenient financial transactions. To ensure a seamless experience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This array of options guarantees that your funds are managed with utmost security and efficiency. In addition, our dedicated customer support team is available around the clock, 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're experiencing an issue with a transaction or simply need guidance on how to use our services, our team is always here to help. Our commitment to providing exceptional support is unwavering, and we strive to resolve any issues promptly and professionally.