winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 3326890982
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the existing active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and allow you to access your account securely.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can access your earnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within this app, which should include your Aadhar card, UPI information, and all relevant bank details. This ensures accurate and secure verification of your identity. Please ensure all necessary information is saved and up-to-date within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment processing can add to the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any earnings from playing games with the bonus can be withdrawn. This means you can access the money you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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