winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2638304732
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to complete the login process. Once verified, you no longer need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you still encounter issues, click "send OTP" and allow the time to pass. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the new version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI details, and all relevant bank information. This ensures a seamless and secure onboarding process. Please ensure all necessary details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's taking longer than 24 hours to update your wallet, contact their care centre for assistance. They will help you resolve the issue and add the money to your account.
At winmatch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
Our top priority is the satisfaction of our users, which is why we provide a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. This ensures fast and secure transactions, giving our customers peace of mind. Our platform is designed for effortless navigation, accessible from both desktops and mobile devices, making it easy to use and manage your accounts on-the-go. We also understand the importance of timely support, which is why our customer support team is available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with a transaction, our dedicated team is just a click away, ready to help resolve any issue promptly and efficiently. Our commitment to customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our users.