winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 3299534167
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for passwords or email login, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you still encounter issues, wait and try clicking "send OTP" again. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number or number change the number if necessary. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly after the update. Once installed, you can start playing the newly updated app seamlessly.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds excluded from withdrawal. This means that only the money earned through gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the onboarding process to be successfully completed. By doing so, you will ensure a seamless experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally efficient, taking between 30 minutes to 3 hours to complete. However, payment processing may experience delays, potentially requiring a wait of up to 24 hours. This may result in a longer overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from playing games using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any profits made from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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