winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5842101354
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a weak signal, click on "send OTP" again to try and establish a connection. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app easily.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible from the money earned from gaming activities, not from bonus amounts. This differs from other apps where withdrawals may include bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds are eligible for withdrawal. You can withdraw the money won from playing games that used the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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