winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 3181331285
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the verification code to be sent. If it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If your number has changed, send your updated Know Your Customer (KYC) documents to our customer support team via email to facilitate account transfer. This will help resolve the problem efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means you can only redeem the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all bank details. This will ensure a smooth onboarding process. Filling out your KYC information is a mandatory step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. Withdrawals are allowed for money earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
At winmatch, we are committed to providing a secure and interruption-free gaming environment. To cater to our global audience, we offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by advanced encryption technologies, ensuring the safety and security of your transactions. Our user-friendly interface, combined with our 24/7 customer support, ensures that your gaming experience is smooth and enjoyable. Our dedicated team is available to assist you at any time, providing prompt and effective solutions to any issues you may encounter. We understand the importance of a seamless and secure gaming experience, and we are constantly working to improve and enhance our services to meet the evolving needs of our players. With winmatch, you can rest assured that your gaming journey will be free from interruptions and that you will receive the support you need to enjoy your favorite games to the fullest.
Our platform is bolstered by state-of-the-art security measures, ensuring that your personal information and transactions remain secure and confidential. We take pride in providing a seamless gaming experience with a wide range of deposit and withdrawal options, including credit and debit cards, electronic wallets, and cryptocurrencies. Our user-friendly website and mobile app allow you to access your favorite games at any time and from any location, providing unparalleled flexibility and convenience. Whether you're playing on your desktop, tablet, or smartphone, our platform is designed to provide a smooth and enjoyable experience, with fast loading times and intuitive navigation. With our robust security measures and user-friendly interface, you can focus on what matters most - having fun and winning big!