winmatch

winmatch App support

Contact
+91 2304142676

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to access your account. This method eliminates the need for passwords or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," try waiting a bit longer. If the issue persists, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the issue and get your account shifted.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once downloaded, you should be able to play the app smoothly.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made on earned gaming money, excluding bonus amounts. This means users can't cash out bonuses, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC (Know Your Customer) details through this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This will help facilitate a smooth onboarding process. Please ensure all required information is accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, causing payments to take up to 24 hours to process. This delay can happen occasionally, despite the app's overall efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the amount won using the bonus, but the bonus itself remains non-withdrawable. Any winnings earned from playing with the bonus can be withdrawn as per the usual withdrawal process.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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