winmatch

winmatch App support

Contact
+91 8716669015

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) that is sent to your phone, and you will be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. After establishing a connection, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team, who will assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, then download the latest version from the app store. This will allow you to easily log in and access the updated app. Once installed, you can start playing the app without any issues.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds, only the actual earnings from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure the process is completed successfully. Please ensure all relevant information is accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the overall process time to between 30 minutes and 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, as failed withdrawal requests are usually processed within 24 hours. If the funds don't appear in your wallet account after 24 hours, you can contact their care centre for assistance.

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