winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2606709489
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To continue, verify your internet connection and ensure a strong signal is available. After that, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once reinstalled, you should be able to access the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawal is restricted to earned gaming money, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completion of these details is a necessary step in the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are eligible for withdrawal. Withdrawals are allowed on winnings earned from playing, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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At winmatch, the convenience and security of our users are our top priorities. We understand that a seamless and stress-free experience is crucial, which is why we offer a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are processed efficiently and without any issues. In addition to our comprehensive deposit and withdrawal options, our customer support team is available 24/7, seven days a week, to assist with any questions or concerns you may have. You can reach out to us through our live chat, email, or phone, and our knowledgeable and friendly team will be happy to help you resolve any issues quickly and effectively. We are committed to providing a secure and reliable platform for all our users, and our team is dedicated to ensuring that your experience with us is nothing short of exceptional. Whether you have a question about a specific feature, need help with a transaction, or simply want to know more about our services, our customer support team is here to help.