winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6436072939
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To access the app, start by entering your registered mobile number and verifying the OTP (One-Time Password) sent to your phone. This will securely log you in without the need for a password or email. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after sending, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number you previously used. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be cashed out. This means users can only withdraw the money they have earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these requirements is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing can push the waiting time up to 24 hours. This discrepancy highlights the variable processing time experienced by users.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are withdrawable. Bonus earnings themselves cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
winmatch stands out in providing exceptional customer service, with dedicated support available 24 hours a day, 7 days a week. Customers can reach out through live chat, email, or phone to address any questions or concerns they may have. The company prioritizes customer convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. Additionally, the website is fortified with cutting-edge cryptography technology to ensure the security of customers' personal and financial information.
At winmatch, we are committed to providing an exceptional customer service experience, available 24/7 through live chat, email, and phone support. Our dedicated team is ready to assist you with any questions or issues that may arise, ensuring a seamless and enjoyable experience.