winmatch

winmatch App support

Contact
+91 4446967108

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to access the account. This eliminates the need for a password or email login. Once verified, you can easily log in using this mobile number-based authentication method.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

Uninstall the existing app from your device. Download the latest version and install it. This will allow you to log in and access the updated features.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collected rewards. This means you can earn and redeem money from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the overall process time from 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait time of up to 24 hours. This delay may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus is non-withdrawable, but any winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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